Defected out of the box

"The cooling fan on your device is not functioning properly" alert as the first welcome message.


Overheating issue

I have the 512gb meta 3. I’m a first time buyer and when i first received it it was working great got it all set up but now it’s overheating every 15-30 minutes even after i let it cool down. Will have to return if i can’t fix it.


Was super excited for the initial release, but is way worse than it's predecessor

The quest 3 has some really awesome features to it. It has an awesome AR mode that allows you to view your surroundings in color and in decent clarity compared to the prior version. It's also super compact and significantly smaller in profile than the prior version which is awesome. Unfortunately, that's where my praises stop. The headset gets way hotter than the prior version to the point where it feels like a sauna for your eyes if you play longer than 30 minutes. The hand tracking is also much much much worse than the prior version essentially making games that require fast hand movement (like beat saber) unplayable. I've reached out to support about the issue but communicating with Meta is a rough day at the office. I've had 3 different individuals reach out to me throughout the day with the same set of questions and no further response when I've provided the same answers/details as the first email. Can not recommend this product and experience to anyone until they get their situation sorted.


BRICKED VIA AUTOMATAC UPDATE!

The thing simply doesn't work.
The controllers will not connect and I can't get past start up screen. NO ONE WILL HELP!


Not much of an improvement - worst Amazon delivery experience

My son saved his money to purchase this when it became available. He was unimpressed with this headset vs the Quest 2. Additionally, the Amazon driver threw this package up my front porch stairs, damaging the packaging. All was caught on our Blink camera. Ultimately it was returned as it acted rather flaky. We chalked that up to early adoption, but also couldn't rule out that it was damaged internally.


Wont even let me set up very disappointed

The media could not be loaded. I bought this today excited to finally have the quest 3 which I’ve seen many good reviews about from my favorite content creators, as soon as I turned it on I did everything the screen told me to do until I got to the part to turn on the controllers. I tapped the button it told me to tap and the controllers would flash indicating that they were on but that’s it, they will now show up on the screen nor will show the beam that it’s supposed to so I cant move forward. I am stuck on that screen and resetting the headset will do nothing. Every time the instructions that tells me to activate the controllers finishes and resets the screen will jump/stutter a little the screen will also stay stuck in front of my eyes no mater where I turn the screen will follow and even after pressing the power button to reset the headset the screen will keep jumping. After resetting the headset I’m back to the same screen telling me to activate the controllers which I know it’s not the controllers fault because when I hold press the home button I will see the logo showing that the view zone got reset. Not even one day with it and I can’t even start it up.


Garbage.

Is it a good value? Don't know because it was shipped to the wrong address after multiple correction.
THEN UPS had to repack it & charge me $45 to reship!!!
And I still don't have it!!
HORRIBLE EXPERIENCE!!!!!


got bored within 10 minutes

very boring games, very boring glasses, I would give a maximum of $100 for it, I didn’t like it, it’s boring


Worst one yet!

I've had all three. Quest, Quest 2 and now the 3. Loved the first 2. The three is by far the worst. The graphics are better. The controllers suck! The left controller constantly drops and the drift is terrible. Totally ruins gameplay.


Received a headset with a dead pixel

Apparently from what I've read online, dead pixels are not a uncommon occurrence for this device. If I can receive a $200 monitor without any dead pixels, I should expect that from a $500 device with a reputable company backing it. Other than that, this product exceeds my expectations as a first-time VR user. I will keep this review as it is until I receive one without a dead pixel out-of-the-box. As of now, I'm expecting my replacement to arrive soon. I will choose to update this review once I receive and test it.


Defective not as advertised

It came with 2 blown pixels and a game that doesn’t release until dec. not worth $500 price tag.


Screwing up straight out of the box

Screen goes blank during gameplay, screen goes blank or CONSTANTLY pauses game during gameplay. This thing is buggy af and I'm probably going to return it. In NO WAY is this headset worth $650.


Had it for a week, my cold honest review.

Everything was going great, but as I used it, I notice how much slower it moved compared to my hunky quest 2, I was already disappointed. The icing on the cake was whatsapp, I downloaded and installed the beta version which was a tedious process for me took (about an hr). After all was said and done I finally got the verification to go through and boom!! my quest went black screen and never came back, reset was also not a viable option. It broken internally waiting for my refund. Amazon only pays for the shipping label and I was not about to pay extra to get it shipped back to them safe. I waited 6months for hot garbage. Oh and the browser is the worst, its internet explorer all over again.. Opera was the best thing to have and they got rid of it, the illusion that this quest is worth the bread is laughable. If there was something I missed about the quest that made it stand out remember😠 mines broke before I ever had the chance, I spent most of my time downloading and installing apps/games never got to play any including the ones on my pc cause it could not detect quest 3.


After 2 weeks this headset went stone dead!!!

Two weeks of moderate use and the headset dies never to come back on… I tried everything including factory reset but power never came back… I read some blogs that some quest 3’s were having internal battery issues… when it was sort of working…the selfie camera in HWorlds didn’t work properly since day one… audio is not rendering properly and scrambles like chimpmonk then audio stops then video has no audio in play back… Another issue these large streaks of blue light like lightning ripping across the sky fairly frequently in Horizon Worlds and the fit is super painful above the eyebrows even with the Elite strap accessory still didn’t help at all!!
On the positive side the FOV is wider and image sharper then Quest 2… many people are experiencing the same issues and are not happy… bottom line they rushed this headset without proper testing and many of us have reported issues to customer service and never get a response… this company is in Dire Straits!!!


Tempted to return

I have not had a good experience attempting to even use the headset, it is locked behind Facebook's meta accounts, which I get the reason for an account. However requiring you to connect to a phone is ridiculous. Why would hardware need to have your location. Is this region locked?
I am very close to requesting a refund for this if it doesn't start working soon..
Looking up solutions/fixes you find out that they don't even require the phone it is just to activate the headset, so what is the point other than wasting time to use alternative hardware to activate this. (I am assuming it to steal info or to artificially inflate their google app download counts)
After going to amazon, finding how to make a review and typing it up, the phone is STILL attempting to pair/ Look for the headset.
Edit, it finally paired, still not impressed and disappointed.


Quit working

After 20 days it shut down and would not start back up.....JUNK!


Lo devolví estaba defectuoso

Jugué con él 1 hora y empezaron a fallar los controles, el seguimiento completo, contacté al soporte de Meta e intentamos con sus procedimientos, uno de ellos restauración de fabrica y después de mucho intentarlo concluyeron que el meta quest estaba defectuso, como lo compre de México a EUA no fue posible hacer el remplazo por lo que tuve que devolverlo a Amazon EUA. decepcionado. Tuve que pagar también el envío, el reembolso tardó semana y media y aún estoy tramitando para que me reembolsen el dinero del envío. Muy decepcionado


Not good

Bad listing


Can't buy anything won't let me reset the pin

Not much better than the quest 2 and I can't even buy anything. Because it says I need to enter a pin. Which I never made in the first place. Even after reseting it multiple times and factory reseting the headset it still says I have the wrong pin. Also contacted tech support on the issue and they where of no help what so ever. Also gives you a headache and poor battery life. Overall a pile of garbage


Known artifacting issue persists on quest 3

The media could not be loaded. I own several headsets, and was an early adopter to VR, my first being the Oculus Rift CV1, then og Vive, Quest, Valve Index, Quest 2, and now the Quest 3. For several months there are hundreds of reports on the official forum, and reddit, of visual artifacts, similar to if you've overclocked a pc gpu a bit too far, on the quest 2, and quest pro. I hadn't been using my quest 2 very often this year, but looking back, I do believe I saw these while using Virtual desktop to play pc vr.
However, now I'm seeing them constantly in the Quest 3, and in standalone apps. With my Quest 2 I almost exclusively used virtual desktop, but with the much improved lenses in the Q3 I've been using it to watch the occasional movie, and play more standalone titles. This artifacting occurs about 40% of the time. In SKYBOX VR watching movies via my plex server, it happens about 80% of the time. Search Google for quest 3 white artifacts and you'll find many people with this issue, and it's gone on for half a year on their other headsets without a fix.
I'm rating it 1 star because while it's an amazing headset in many ways, this issue is huge and ruins many experiences, and needs to be addressed. The fact that software updates have not solved it makes me concerned that it's a hardware defect.


Not worth it

If this is vr, count me out dog


Buggy as heck and customer support is horrible / non existent.

Took an hour to even get started. Said my email was connected to some Facebook account from 15 years ago & wouldn't let me move forward without creating a Facebook account. So frustrating.
Created a new account & the Asgards Wrath 2 game that supposedly comes with it doesn't even come out til mid December. Took another couple hours to try to figure this out.
Aside from this, nearly impossible to play seated (resident evil 4 vr) & buggy buggy buggy. Released WAY too early.
What a confusing waste of time and money.


Not worth it if you already have the quest 2

Dont even waste your money if you own a quest 2 already.
Yeah it looks nice and it’s smaller but thats about it.


It cooks 🍳 your brain

I believe this unit has a design flaw and ultimately meta will recall Quest 3


Dead Pixels on left lens

I was having a great time untill I found out mine had some dead pixels on the left lens, I didn't notice it until I took a closer look at the book in Moss. 😢


Do not buy

They do not have any good apps.


Not for Productivity or content consumption

I bought this for the AR hoping I’d be able to watch movies and tv shows in AR while I did other stuff. I also wanted to be able to play 2d steam games on a giant screen. No matter what app you use on this, it’s clunky for video. When you go full screen there’s no way to move your screen anywhere or adjust anything about the size or quality.
Hand tracking only works in bright areas. Even slight dim areas cause hand tracking to stop working. If you wanna watch a video in the bed room while your wife watches something on the tv, but in AR so you can still feel like you’re next to them, you gotta have the lights on or AR ain’t happening. That right there is the biggest down side. Wanna watch AR videos on a plane so you can still see what’s happening around you? Forget it. Too dark.
Videos quality itself is okay. It’s like early 2000 LCD screens quality. Which is watchable. Much better than the first quest. Ultimately this is geared toward people that wanna play games designed for the quest and not much else. If you want it for anything else, save your cash, and then keep saving cuz it looks like the Apple Vision pro is our only hope for the AR future we dream of.


Couldn't get past go!

Purchased 2 headset. Couldn't get pass the account set up. Sent them both back for refund.


Won't work with Nvidia 3050 or 3050ti cards/laptops.


It stopped working on the first day.

After the initial setup and activation, Quest 3 automatically downloaded a new firmware update and rebooted.
After that, a loading menu appeared, which was impossible to exit.
No matter which menu items I selected, no actions were executed, and I was always taken back to the main loading menu.
Quest 3 Boot Loop!
I spent several hours consulting with Meta's customer support. Still, after trying all possible actions (multiple reboots, holding the power button for 30 seconds or more, complete battery drain), they acknowledged that the device couldn't be restored on the consumer's side. They suggested I initiate a return to Amazon.
What a shame! What a failure to launch a new product. I have Quest 2, and this is the first time I've encountered such issues during two years of use. Completely disappointed.


Do not buy if you own a Quest 2

This headset feels like a cash grab. It's slightly faster than the quest 2 and that's about it. Mixed reality has potential but its a gimmick right now. It's extremely uncomfortable out of the box and the battery is worse than the quest 2. So you'll have to buy Metas battery head strap for $130 which seems intentional at this point. I legitimately cant play for more than 15 minutes without getting a headache. Such garbage for a $500 price tag. The only good thing about it are the controllers. If you have a quest 2 I strongly recommend not buying this until the price drops. Returned after 2 days of owning it.


Not bad but will stick with the quest 2

Over all experience wasn’t bad the pass through was fun but unlike what you see in videos, it’s very grainy even tried all different types of lighting, natural lighting seemed best but just not there yet. The battery life is really low, turned off a bunch of stuff and it helped some but the headset got really hot on top after just a short period of time. The new lenses were too hard to get used to and the ipd setting didn’t do much even with the different settings in the interface. Was also getting eye fatigue after only fifteen minutes unlike the quest 2. In the end I had a dead pixel in the top of my right lense which was the deciding factor in why I returned it also looked to have a smudge on the inside of that lense.


No funciona defectuoso

Esta defectuoso a los pocos dias de uso dejo de funcionar

Atención no lo compren se descompuso al 4to dia de su uso muy malo de verdad cuidadooooooooo


Product stopped charging

Only had used about 8 hrs total when headset stopped taking a charge. Not sure if this is going to be a problem for everyone or if this was just a one time product failure. I'm going to return and hold off getting a new until this product has been out for a while. So you might want to buy the warranty.


dead pixel

Right eye screen had dead pixel


Quality control issues

Had a friend that got his with a dead pixel, mine came with a defective trigger sensor on the left controller. It is a great vr headset, but for now it’s disappointing to know you are paying around $700 with taxes for something that can come defective. Most frustrating part is you can’t just get it replaced, you have to return your order and make a new one to get a replacement. Just got the second headset and it also came defective, don’t buy the headset, or wait until meta fixes this garbage quality control.


Overheating, bricked my pro controllers, lenses flicker/shut off

The headset overheats, a lense would randomly shut off, massive stuttering when using link cable, but the worst part is that it pretty much bricked my Quest Pro Controllers after syncing up to the Quest 3. I'm running the latest firmware, and never had this issue on my Quest 2 for the 10 months I've been using them, now all of a sudden they overheat within 2-3 mins of use. I relinked them back to my Quest 2 and they are scrap now. I bought the Quest 3 and now don't even have controllers for my Quest 2.


No 120hz

There is no 120hz option for pcvr making this headset absolutely useless... Will return and refund until oculus/meta updates their software to include 120hz pc link as advertised.... 90fps/hz vr looks like garbage


Absolute Garbage

4 hours (so far) updating apps on a device released 3 days ago.
Keep getting “cannot add account, try again” on YouTube VR app.
Odds of this headset being hurled across the room if I keep messing with it: approximately 99.62%.
Assuming it survives the night, I’ll be returning it in the morning.


Still bad visuals/graphics

Passthrough is bad. So much grainy and can't even see phone or monitor... False advertising...paid youtubers...


Don't waste your money yet.

I preordered this direct from meta. I'm a huge fan of quest 2!
However...Quest 3, thus far, is barely functional suffering from digital snow and massive visual slow downs that are horribly nauseating. I had this experience last night in Zero Caliber Reloaded and assumed it was the developers issue until today when I started up Walking Dead chapter 2! It's so bad. I've only ever felt sick in vr a couple times playing flying games, but this is absolutely every time I use it. It is not functional.
Also, the battery life drops crazy fast, and the head strap is still crap, although vaguely better than quest 2's. I'm sure they want to sell more Pro straps, but they could at least give you the option to customize the purchase thus avoiding the wasted materials and maybe knock a few bucks off.
As for Augmented Reality, the color pass through is nice, but also has no real point other than to more easily get a drink and move around the house without removing the head set.
I'm in this for VR, so AR is just a gimmicky waste of money to me.
Ok, something good, if you have the official quest 2 case the 3 will fit in it, so don't waste your money on a new one.
The best bit is the controllers. They are much smaller without the giant ring and I really like that...someday when the system is playable I'm sure I'll enjoy using them.
I will day that the fairly stationary Puzzling Places is ok for me to play, and I don't recall having the issues I described above in that game. Just a hint of visual latency here and there that left me kinda wondering why I felt a little off and was getting a headache. Now I realize it was just the tip of the ice berg.
They do a lot of impressive software updates, so I'm sure these issues will be fixed eventually, but they shouldn't have sold it in this vomit inducing broken state.
Next time I'll know to wait and not rush into a preorder.
Oh, one more small positive, I actually kinda like the cloth face bit on this one. It doesn't leave a horribly irritated ring on my face like 2 did before they gave out silicone covers. Now they want 40-50 for a cover, so at least they got the built in one right.


Super buggy tracking

Controller tracking keeps glitching out. Not only that but the weird texture in the lenses is off-putting.


Just not worth it.

Real person purchase.
I'm rating this against the Quest 2. The headset is fully functional and I have no issues with the quality of the product.
I own the 2 and was excited for the 3. But after test driving it to its fullest, I can't recommend this product over the 2.
The price isn't worth the upgrades.
The passthrough, even in color now, needs too much light to look "ok". Having an IR light in the room is pointless. Do not be fooled by the ads. The passthrough is still grainy and has some distortion.
The feel! Yeah, it's smaller and lighter, but the facial interface is too rigid.
Most of the wow factor features advertised are very lackluster or not even introduced into the headset at launch.
In short, this headset, at the most, is only a 10% upgrade from the 2nd one. So the 1 star for the 10%.


$705 brick

It won't pair with the Oculus App during setup no matter how many I restart headset, phone, PC...it gives me the same pairing code each time, but won't pair. Tech support gives zero answers.


Defective, Debris between the lens and the screen, Bad Quality Control

Product is defective, there seems small piece of internal debris or group of dead pixels, obscuring a small part near the center of the field of view. This looks very prominent when displaying light color with plain background. Bad quality control.


Black/Blank Screen

**UPDATE**
It took FOREVER for my refund to get processed so I ended up purchasing one from Best Buy. Everything seemed great until I was greeted again by the blank screen.
I did some research online since a few weeks had passed and online forums were starting to catch up to the newly released Quest 3. One person mentioned that the proximity sensor had issues detecting when the headset was on your head. So while I had the headset on my head, I stuck my finger up from the bottom to where the sensor was located in between both eyebrows and surprisingly, the screen came on and everything worked fine. Playing with a finger up my headset was not ideal so I am seriously considering returning the Quest 3.
I tend to play a lot of action/exercise apps so I usually play with a black skull cap on my head to reduce the amount of sweat that I get on the headset. It seems like the proximity sensor doesn't like either the color or the material as the screen constantly cuts in and out if I adjust my headset even the slightest bit. Playing without a skull cap, I was able to adjust the headset as much as I wanted and the screen stayed on. The Quest 2 did not have this problem.
I also had a minor issue charging the Quest 3 and official elite head strap with extended battery. Normally you can leave the extended battery plugged into the headset and plug the charging cable into the extended battery in order to charge both.
I happened to play until the extended battery and headset completely lost battery and shutdown on its own so I left it to charge overnight. The led indicating it was charging came on but the next day, both the headset and extended battery were still at 0% and the headset only showed a low battery symbol.
I ended up unplugging the elite strap extended battery from the headset and charged them separately. Both are now operating normally and can be charged using just the extended battery charge port.
Lots of weird issues which the Quest 2 did not have and the Meta website was absolutely no help whatsoever. It costs double the price of the Quest 2 and so far there aren't many apps that can use the mixed reality feature so my review still stands at 1 star.
It is working for now and I will update if anything elses comes up..
**ORIGINAL REVIEW**
Setup was a breeze, all my apps downloaded with no issues and I had a blast for about an hour before being prompted to charge the headset.
One hour is all it took to go from 100% down to 2% which was my first disappointment. Maybe the setup and downloading of all the apps is what caused the battery to drain so quickly? Maybe the mixed reality using all the cameras drained the batteries?
I will never know because after fully charging the headset and powering it on, I was greeted by the Meta logo followed by a black screen. Controllers would not connect and the Meta Quest app would not connect to the headset.
I tried a factory reset by holding the volume down and power button but was again greeted with the Meta logo followed by a black screen. I tried the factory reset a second time to see if it would help but had the same results.
While I was chatting with Amazon Customer Service, the headset eventually booted up with the setup process but now when I adjust the IPD dial, the screen cuts in and out.
I LOVED the Meta Quest 2 and I do love this Meta Quest 3 but it seems like they have some kinks to work out. There was no option to exchange the item since apparently it was shipped by Amazon but sold by Meta so I have to return the item before purchasing a new one.
I will update once I get a working headset..


Can’t work without an account, Can’t create an account

I have a Facebook and Instagram account but the app won’t create an account. Also, can’t create an account with email. This wouldn’t be a problem but you can’t access any functionality if not logged in. I’m very disappointed. I spent a lot of money for the latest VR technology that is nothing more than a paper weight.


DO NOT BUY THIS! IT NEEDS A RECALL

DO NOT BUY! META NEEDS TO RECALL THEM FOR BAD LENSES!
I’ve had every Meta headset up to this one. Loved them all! Instantaneously! This one was horrible! Instant headache when you put it on! Eye strain makes me feel I will need glasses if I use it.
I’ve spoken to hundreds of people with it and half of them have a blurry mura over the lenses and half do not! Half are getting a black vignetting on the sides of the headset and half are not!
Something has gone wrong with some of the manufacturers making the lenses where some manufacturers are making faulty lenses!
DO NOT BUY UNTIL THEY ANNOUNCE A RECALL AND ENSURE QUALITY CONTROL OF ALL THEIR LENSES!
Plus the face plate is very hard and causes ALOT of discomfort, more than the quest 2 did! Wait for a recall and until a soft cusion faceplate comes out!


BAD screen door effect

Looks worse than quest 1 somehow on PC


Arrived Broken

On paper this is a significant improvement over the quest 2, but mine arrived nonfunctional and many other people have had issues with quality control, buy it if you want the upgrade but wait until after christmas for them to actually fix the issues with the headset.


We need better for cheaper

There tryna slow play vr y’all need to just start putting out better quality headsets for a better prices stop sucking everyone dry


Lousy installation guide

I had to return the item. I could not install it to work even after following the installation steps and going on product support. There was no help number to call for tech support. Wasted 2 days! Very disappointed.


700.00. and No charger

my headset came with no charger and the most uncomfortable heads job I’ve ever


terible

came with lenses broken and scratched


Camera running like 5fps so I returned it and it's been 23 days and no return

Looks good for vr, though the passthrough on reviews look a lot better but when i got mine it looked terrible, the whole vr experience was fine but not sharp as i would have liked. idk if i got a faulty camera mix reality headset but i returned it but still haven't gotten much money back.


Defective

Got a good deal, and one-day delivery but item arrived defective with particle like screens. Wanted a new one with my one-day but it said to contact meta instead, and they were no help with a process that would take two weeks. Now I no longer get the one-day delivery on amazon too?


It came damaged

The media could not be loaded. There is a crack, I emailed meta and they basically gaslight me then ghosted me so…..


Used

I purchased this very expensive unit for full price and when I opened it up and set up, it had someone else’s account on it.
It’s a used return.
If it was used it should not have been full price.


Really bad

The resolution is so bad and pass through Grif not a major upgrade! I had to return it!


Undeliverable

I Never got my headset, The package was set to be undeliverable and i wasn't able to get a refund since. Most likely Meta never processed the headset back, -$733


lentille gauche defecteuse

honnêtement j étais très content du produit. Après 4 jours d utilisation seulement une arc en ciel surgit 3 couleurs rouge vert bleue dans le bas de la lentille gauche très visible sous les noirs donc impossible de garder ce produit. aucun échange est propose alors j ai demande remboursement. déçu


A Major Dissapointment

Long rant short, its piss poor battery life makes it unusable for anyone who actually cares about play VR for more than 1 hour unless you are willing to shell out even more money for external battery packs.
The pass-through also looks awful, don't believe what you see online about it.


So many flaws

Very short battery life (1 1/2 hours). Netflix, YouTube VR and AR are all very blurry. The lens adjustment wheel does not work. Waste of money.


My Quest 3 SET ON FIRE!!!

My quest 3 was charging and set on fire so be CAREFULL when you are charging it make sure i keep an eye on it. If i wasnt home my house and animals would be gone. NOW BECAUSE THE FIRE DEPARTMENT TOOK THE ITEM BECAUSE OF THE BATTERY IT WAS UNSTABLE BECAUSE LITHIUM ION! SO I CALLED BEFORE THE GUY CAME TO GET TO SEE WHAT AMAZSON WANTED DONE AND the guy hung up on me halfway threw my call and never called back!!


Muy Pesados, molestos y no le veo diferencia en imágen al Quest 2

Será que esperaba mucho de las Quest 3 pero me desilucionaron llevo usándolas menos de 1 hora y ya me aburrieron. Con las Quest 2 recuerdo que fue algo emocionante en cambio estás se siente muy molestas y pesadas y no veo gran diferencia en la imagen. Mismos juegos he incluido por ejemplo el de Pin Pong jala mejor en mis Quest 2 que en estos nuevos.


Dejo de funcionar

Lo use durante 2 días y todo bien, pero hoy que realicé el inicio de la promoción de Meta Quest+ de 6 meses sin costo por la compra de las gafas; el Meta Quest 3 se apago y no logro volver a encender las gafas. Requiero apoyo del área técnica del proveedor o de Meta.


Poor battery and comfort

They claim that you can play 2-3 hours with the battery but i barely hit 1.5 hour.
The comfort of those straps are ridiculous.
The pass through mode is a joke! Movie on my old VHS looks way better. It doesn’t worth the money at all and im returning it.


Just got the headset, already can't connect

Last year we tried the Quest 2 and couldn't connect after initializing the headset.
Same friggin problem with the Quest 3. New phone, new router, new headset but that stupid thing still can't connect. Tried restarting the headset and my phone but it still says there is no device with that code.
And of course support website has no info or help about this issue.


Disappointing on multiple accounts

Let me preface by saying I couldn’t have been more excited for the quest. I held onto my Oculus Rift CV1 for as long as I possibly could and was really looking forward to my first headset with inside-out tracking. Unfortunately, the Quest 3 didn’t deliver. Here are five reasons why I ultimately decided to return it:
1. Meta is neglecting PCVR
The latency induced by playing over Wi-Fi/USB rendered my PCVR games unplayable, and I even own a Wi-Fi 6 router that I was within a few feet from. Also, licenses don’t transfer, so if you own a game on PC and want to play it standalone, you’re forced to purchase it again.
2. Pass-through is good but not great.
There is lots of distortion that isn’t shown in the promos. The pass-through camera is relatively low resolution and performs poorly in low light conditions. I can read my phone if I hold close to my face, but cannot read my computer monitor at arms length. Also the FOV is only 110°, so it still feels like you are in a simulated environment.
3. Dev support isn’t there
In the past few years, there have only been a handful of notable releases. If you are brand new to VR, there might be enough to keep you busy for a little while, but VR veterans won’t find anything new here except the typical main stays.
4. The battery isn’t big enough
You only get about 1.5 hours of playtime before you need to spend another 2 hours charging the thing which means you’ll almost certainly have to purchase a separate power bank if you want to enjoy the Quest without interruption. That wouldn’t be so bad if it weren’t already so expensive to begin with, which leads me to last point:
5. It’s too expensive
For the same price as the 128GB model, you could get a current gen console plus a few games. It’s ok value if you only consider it as a standalone device only, but as someone with a VR capable PC already, I’d rather not have to pay for he onboard tech I will hardly ever use.
That’s why, much to my chagrin, I chose to return my headset. PCVR support, dev support, battery, and pass through were major pain points that should be selling points. Hopefully, another company can fill this hole in the market that Meta has left wide open.


Better than the Quest 2, but lots to figure out to make work

It looks better than the old one, but still lots of issues.
1. The cable connection is terrible. If you are traveling you can't use wifi so attempting to use the cable to connect to laptop is horrible. The Oculus software is crappy.
2. The mobile and desktop app doesn't sync correctly.
3. It just a mountain of new things to figure out how to use best, and many are a pain in the butt.
If you like VR it's fun and looks good, just beware its a pain to get all you want out of it.


Loses its novelty quick

First VR headset, put about 20 hours into it. After connecting steam VR (don’t waste money on buying games for this if you have. Good pc just stream it ) Pavlov, half life Alyx, ghosts of tabor, bonelab… it’s just not good enough to replace the comfort of a controller or a mouse and keyboard. No sweat on my face and uncomfortable seating or standing positions.
It’s just to much for daily use, the battery life is atrocious even with an extra battery pack 60$ extra headstrap that I bought on top of this. Last maybe 1.45 hours-2 hours of game time.
Techs still in the infancy , controllers still bug out. My suggestion is wait


Charged $100 to return

Left handle broke 3 weeks in


Blurry line through the lens and refund is taking way to long

I received this and was excited but quickly realized that mine had a blurry line through the lenses. I looked through my sister's and hers did not have it. I returned it promptly and still have not received a refund. I will reorder through Walmart when I get my refund. I can physically take it into the store if I have issues for a prompt refund.


Its not worth it at the moment

Battery is much worse than quest 2. The passthrough has color but its still grainy. The lack of AR apps doesn't make it worth the upgrade, it likes to get overheated and its heavier and as uncomfortable as the quest 2


I'm enjoying my Quest 3 until it failed after few than 10 uses

Update: While using the Q3 to play, I had a notice that "battery was low" and then the system died - black screen, no graceful shutdown, nothing. Now it won't power up. Even when plugged into the charger, the charge light won't come on. "It's dead, Jim". Time to call customer support.
Initial review:
I've had the Quest 2 for a little over a year. In that time, I've returned it no fewer than SIX TIMES because of defects. It keeps getting into a state in which it won't boot. I do want to give Meta some kudos for replacing the unit multiple times, although each cycle requires 10-30 days to get the replacement.
Nevertheless, I do enjoy the Quest and the VR environment, so I was eager to buy the Quest 3 when it came out. It's still early days (I've not had to send it back for replacement yet!), but there are a few important user-visible improvements, including
1. Improved comfort - the weight is about the same, but the better distribution means it is more comfortable to wear, with less "pull" on the front of your face
2. Improved speed
3. Improved graphics
4. MUCH improved exterior cameras for pass through mode and AR games. You can still tell it's a camera, but vastly better than the grey-scale-in-the-dark view from the Q2 cameras
5. Easier and quicker to set up your boundary. Just glance around and the Q3 will create the boundary for you.
I recommend the Q3. We'll have to see about the reliabilty - I'm hopeful!


Issues with frame drop, controllers and passthrough quality

Pros: graphics and frame rate have made a pretty decent upgrade. Passthrough is slightly better with color. It’s more comfortable with a much better lens, the pancake lenses have made the biggest and best impact for me. Controllers feel slightly better. The 4K quality is a game changer for movies and games. Load times are better.
Cons: the left controller when sprinting in a game will continuously stop. Others tell me they have the same problem. The battery life drains decently faster. Sometimes In all games the screen will freeze up making me have to press the power button on and off to fix it. I noticed games run better but at times it can feel worse than the quest 2, it’s kind of random. The passthrough quality is far worse than what they showed us in the trailers, it feels like we got lied to for that part. The strap it comes with gets uncomfortable for long play sessions and the controller trigger came with an annoying springy sound to it.
So far it seems worth the purchase if it was at a lower price unless for the most part my problems are defects for my particular headset.


Video Passthrough Quality is Bad

I bought this device for its mixed reality/augmented reality experience and I'm left feeling completely disappointed, so I'm returning it. The video passthrough quality is so bad I thought mine might be defective, but after more research I've learned this is a common user complaint. I'd say it's flip phone video quality at best. If you already have a Quest 2, or other similar devices, this is NOT worth a $500 upgrade IMO.


Oculus 2 is better

The guardian on this thing is TERRIBLE! It is ultra sensitive to lighting so going through shadows or light through windows can completely ruin a game. Keeps dropping the tracking when no lighting has changed. Any games released thus far are lame and cheaply made, not worth what they are charging. Bottom line, don’t upgrade it’s not worth it.


for standalone use not for PCVR use

Standalone use was fine but when i connected it to my pc and started up steamvr it crashed the headset and it would not reconnect to my pc


Battery Drains Quickly

If Meta can fix the battery drain issue then I'll change my two star rating. They knew it would use more power so why didn't they put a larger battery in it?! After all they increased the base price by $200. And for crying out loud include a comfortable head strap! Oculus did it right with the original Quest, then Facebook bought them and ruined it. Now they are called Meta and while the Quest 3 is a bump in speed and resolution, the battery drain issue ruins the experience. Stop making the headsets off white and now pure white, go back to a black headset because white get dirty to easily and bring back two OLED lenses for true blacks with dark scenes.


DON'T BUY!!!!!!

I bought it because of the mixed reality feature. However, the passthrough camera is very terribble, not like anything advertised at all. It is all blury and grainy. It likes quest 2 but with colors. You can't see clearly through it. (the VR is good tbh). I tried it with well lighten room. I am veery upseeet. Also, the return policy is you pay for the shipping. That is costly if you are outside united states. It is a mistake buying this from global store not known if you got the good one or got the defictive one.


To much hype and too expensive

Don't fall for the hype! I had high hopes for this headset, but after 3 weeks I returned it for the following:
1) dead pixels in one eye - where is the QC for this?
2) Battery life SUCKS, less than 1.5 hours or less in VR, even with an external battery pack your lucky to get 2 hours with the recent firmware update.
3) tethered to the pc, yeah okay I won't go into much detail other than sure it works, you still have less than 1.5 hours before you have to re-charge it
4) WiFi issues, yup they stated that they are having wifi issues at this time, the result even with Virtual Desktop is stuttering/lag which is unacceptable in any game.
5) Price - $499.00 and then if you need a newer WiFi router add another 200.00-300.00 for a DECENT WiFi router that supports this. I could see this at $399.00 but that's it.
6) Controllers are AWESOME, unfortunately they are so small, make sure your using the lanyards, if not your going to wish you had, also these little guys do eat batteries quicker than the Q2.
7) Headstrap, as someone else called it, Satans jock-strap, they weren't kidding, get red of it and get something else, anything else!
8) If you want to get phone notifications in your headset, it isn't going to happen, yup that's broken too.
Overall by the time you get through spending all this money for the headset and the other things your going to need, your better off waiting until they can either fix this thing, or better yet, reduce the price tag or even better still get a better VR system.


Not much of an upgrade coming from a quest 2.

Quest 2 was awesome, the quest 3 not so much. Expensive! 500 for the 128gb version, they could have included a better head strap. The front camera's are grainy, heats up faster than the 2, and the battery life sucks. Maybe I got a bad unit? Doubt it though. I surprised my 15yr old son with this but he didn't even know he was playing on a quest 3 as he couldn't even tell the difference. Skip this.


Truly Just Fine.

Honestly, doesn't feel like anything special. I was really excited for a new VR experience but the passthrough is truly mediocre and the games I have tried (Horizon Worlds, some VR concert app, some RPG they gave) feel like nothing more than a tech demo with bad graphics.


Excellent visual quality - Glitches are worse than quest 2

Everything is way better than the quest 2, the controllers, the headset, the visual quality, the feel, the length of time before discomfort. HOWEVER the quest 3 has glitches constantly and I’m talking about glitches that I’ve never experience in almost 2 years on the quest 2 like buttons not responding even when motion is working or my right hand going through objects while my left can still grab. Batteries were always charged and typically resetting the headset worked but it’s pretty annoying the headset can just glitch in these seemingly simple ways that have never occurred before on games I’ve played in quest 2 and 3. I’d recommend waiting to buy until they update the software to better support their vision for the headset because it is not there yet.


Not worth it

First of all, one of the lenses had a defect. Something on the screen. I tried to clean it, but did not help. The quality of the video was no better than the previous version. Not worth the upgrade. Maybe the next version will be a lot better.


Not worth the money

No different from the previous version


Cannot connect to PC

Despite chatting with multiple customer support reps, this could not connect to my PC, through the Quest Link cable even though my Meta Quest 2 has no problem connecting to my PC using the same cable and same USB C port. It showed an endless looping, "Searching for PC's". Using it to connect and play the Meta apps built in, without needing a PC DID work quite well and for these applications it was quite polished.


I'll stick with the Quest 2 for now

I really wanted to love the Quest 3.
This should be called Quest 2.5. The lenses appear to be one of the biggest upgrades. The rest is a half step improvement at best. Plus, for $500 to only have 128gb is deplorable. To pay $150 for only 384gb more is even more deplorable. Memory is fairly inexpensive so this is just a huge money grab. The new games are going to take much more memory. It is no fun having to delete games just to play new content.
The significant extra cost for basically a necessary battery and strap is yet another fail IMO.
Don't forget that Meta makes more money on the data collection from everyone so they are capitalizing on everything here.
I'll stick with the Quest 2 until a more significant improvement is made available.
Thank you


Lack of protection

The controllers have no barrier to protect your fingers if you hit a wall or something and the straps are really loose they slipped off my hands when I was playing. Those controllers are designed to brake and its disgusting.


Not too much of a difference compared to the quest 2…

Honestly if you compared price, the quest 2 would be my recommendation. The plus side of this, it is a lot lighter, and a slight difference in comfort. However the batter life on the quest 3 is just horrible. On a full charge you get maybe a hour and a half out of it IF you’re lucky. If you’re playing you will also notice the headset gets hot almost like a phone device does. If you have the extra money go for it but if you are looking to save, definitely go with the quest 2. I’ll be returning mine for now until some upgrades for the quest 3 come out


Mid product at a premium price with software issues

I tried the Quest 2 a year back and was unimpressed with graphical quality so I returned it
Fast forward I hear lots of reviewers saying graphics are so much better etc and figured I would give it a try.. I bought it from Bestbuy since I could get it on release day, its primarily use was going to be for PCVR and maybe Beatsaber on the headset.
Pros:
1) Sweet spot is a non issue basically no matter where I put the dial I had a 'clear' image
2) Controller feel better
3) Sound improved
4) No major issues with standalone performance (almost all my issues were when connected to PC)
Cons:
1) AIRLINK: It's awful. It lags in the menu and in game and progressively gets worse and worse with artifacting then tries to catch up which just jumbles the screen until it locks in for a few more min just to do it all over again. (I have very good PC, good internet speeds and connection(5ghz wifi), and standing within 4 feet of both the computer and router and the PC is connected via Lan) It seems to be a software issue with Airlink, cable its fine. You can apparently use "virtual desktop" app for $20 which is more or less a better Airlink but I'm not gonna give more money to the shop because they cant design airlink properly..
2) Graphics: were overhyped in my opinion. They're better but not that much better. Subjective but I would say it went from 240p on Quest 2 to 480p on Quest 3. (I did turn resolution up to x1.5 on multiple games it didnt really make it look any better. Also no my computer did not have a hard time running it with higher res)
3) Battery life: Worse and apparently according to reddit and other reviews battery banks like bobovr are being used up quickly as the headset dies while the external battery is still at 50% (I got about 1.5hrs before dead trying to use it with airlink after multiple runs)
4) Passthrough: It's okay but super dependent on lighting. If you don't have lots of good lighting its looks like 240p.
TLDR: RETURNED HEADSET. New to VR and it was Unimpressive for $500. Airlink is a large reason for the review, it's truly awful and I don't want to use it wired. I am also unwilling to shill out more money for Virtual desktop to 'fix' the issue, for $500 it should just work. Headset has marginal improvements here and there but if you're not already really into VR I'd say it ain't worth it for a casual user that wants to use it as a PCVR headset. At least at this current time maybe patches will fix my complaints but I'm not going to wait on a chance.


Bad battery life an headaches and face hurts after 30 minutes

After about 30 minutes face hurts. Great experience but with better games give headaches. Battery only last 1 hours or so.


Dissapointing

I was really excited for the 3's release as it was supposed to be such an improvement on the Quest 2. The pass-through on this is absolute garbage. I have turned every single light on in every room I've used it, including the overhead ceiling light thats so bright it hurts and I avoid using it in daily life. Still, everything is blurry, grainy, and forget trying to read literally anything with this on your head. My eyes are struggling so hard to see that I end up with a massive headache after about 20 minutes, and yes I've tried adjusting every possible setting available, including the IPD wheel that makes absolutely no difference whatsoever. Extremely dissapointing with such a hefty price tag (I opted for the 512 version as I expected to be playing this so much more...after tax almost 700$) the menu screen is the only clear and readable thing but open youtube or netflix? Forget it. Strap is also very uncomfortable and refuses to keep the headset from falling down my face, spent an insane amount of time adjusting it still to no avail but haven't given up on it yet. Sideloading is a nightmare as it just gives me a black screen and every available fix somehow makes it worse. Just cause I'm not having a good time, you might have a better experience but mine so far has been horrible.


Quest 3 Mic issues

I noticed after a while use of the headset, mic audio sounds really bad and choppy. The mic is a downgrade from quest 2 and im thinking about returning the quest 3 so they can possibly fix it. I am able to hear my own voice using Virtual Desktop and Voicemeeter so I am able to tell the difference that the quest 3 mic is marginally worse. Everything else is great though.


Not what I expected

The media could not be loaded. I use the oculus mainly for all my cardio workouts and it’s always been great BUT this new headset has not been what I expected. My dislikes are:
-headset keeps crashing every once in a while it goes black and then I have to restart it
-sometimes it doesn’t read the controllers and then I have to restart it.
-some apps get stuck on loading page then I have to restart it
I will have to say the detail and graphics are so much better. But I never had this problem with my quest 2 and it’s frustrating to have to restart all the time


Degrading Care for PC Usage

Meta continues to demonstrate they do not want you to use your PC by breaking their software and not fixing connection bugs quickly with each update. Never used to be a problem in the past. I fail to believe they're actually this incompetent letting such a big feature remain broken for so long. Def more pushing you to buy from their storefront.


Operating system no good

The OS is terrible. No Apple apps. The games all cost money. The only nice thing was setting up the room. Save money and buy the Apple one.


Good lenses

Not comfy, have to purchase a strap for it so that is more money to make it comfy, meta focused on passthrough/mixed reality instead of eye tracking, I will stick with the Pico 4 until the Pico 5.


A Quest 2 with a $700 pricetag

If you have the quest 2, theres no difference besides the pass through feature. Very underwelming for this “massive” update to the quest lineup.